SHIPPING COSTS & PAYMENTS

SHIPPING PROVIDERS: We use UPS or DPD for shipping, depending on the country of destination. Both services provide convenient tracking services. In case the courier service charges additional costs for remote addresses, we will contact the recipient prior to releasing the shipment. 

VAT: 

For shipments into non-EU-countries, German VAT (19%) will be substracted (not applicable for USA/CAN) upon your check-out. Additional import taxes or domestic VAT in your country may occur. For shipments to USA/CAN, the purchase will be done in USD. Additional import taxes and/or local sales taxes and/or brokerage charges in your country may occur, depending on the state the good get shipped to.

IMPORTANT NOTE FOR U.S. CUSTOMERS (due to current volatile tariff regulations):

If you're ordering from the United States, please be aware that U.S. import duties and taxes may apply depending on the country of origin of the products you purchase. Our snowboards are manufactured in Taiwan. Our bindings, apparel and bags originate from China. These import charges are not included in your order total and will be billed separately by U.S. customs upon import. Payment of these duties is required before your package can be delivered. Also, please note: Freebies like t-shirts, beanies, or bags may also be subject to duties if shipped with your order. We recommend checking with your local customs office or a trusted customs broker for the most up-to-date information on applicable fees.

FURTHER INFORMATION CANADIAN CUSTOMERS:

Goods imported to Canada are subject to independent Goods and Services Tax and Provincial Sales Tax or a single Harmonized Sales Tax. Taxes are applied to product cost + duties. There are no duties on imported snowboards, but taxes may vary from 8.5% to 15% depending on the destination province.

ACCEPTED PAYMENT METHODS AND INSTALLMENT PAYMENTS:

We accept all major credit cards such as Master Card, Visa, Diners Club, American Express, Maestro, Girocard, Carte Bleue and PayPal (either with an existing Paypal-Account or with a Visa und MasterCard). PayPal also offers installment payments (in most countries), rates can be selected between 3 and 24 months upon your check out.